HigherGround, Inc

21201 Victory Blvd., Suite 105
Canoga Park, CA 91303

Phone: View Phone Number818-456-1600
Fax: View Fax Number818-456-1515

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Company Description:


HigherGround® Capture911™ Critical Communications Recording


HigherGround, Inc. provides best-in-class, reliable recording for critical communications in Public Safety Answering Point (PSAP) operations, emergency dispatch facilities and 9-1-1 centers. Our recording and incident reconstruction solutions transform data into actionable intelligence, enabling decisions with certainty to optimize operations, enhance dispatcher performance and reduce costs. HigherGround — a proven industry standard — is the OEM recording product of choice for several major companies, and has been deployed in more than 1000 PSAP operations over the past decade.

HigherGround Delivers:

  • Customized solutions to meet specific needs and requirements

  • Certifications and seamless integrations with key technologies

  • Fully upgradable solutions that scale with your system

  • True open architecture with non-proprietary hardware

  • Quick and professional response from certified technicians

  • Secure multi-layer algorithms and encrypted data between client and server


HigherGround’s Next Generation Capture911 is a cost-effective, multi-channel recording and incident reconstruction solution for critical communications in Public Safety. Capture911 integrates data from multiple sources into a single, synchronized and holistic view.

Capture911 Benefits:

  • Capture interactions from any device: telephone, radio, email, chat, video, SMS, GIS, mobile phone and photo

  • Intuitive, easy-to-learn and easy-to-use interface

  • Seamless integration with major console, radio and telecom systems

  • Exceeds anticipated NENA and APCO NG9-1-1 standards

  • Record interactions and associated metadata available for immediate playback

  • Synchronize data from every channel to create chronological incident reconstruction

  • Proactive monitoring and

Product Information:
Capture911 Features: • Screen Capture • Customizable Search Data • Dispatcher Evaluation • Real-time Monitoring • Digital Signature • Virtual Incident Archive Drive • Redaction • I’m Alive™ Proactive Monitoring • Robust Security • Replication Software • Simple, Effective User Interface • Speech Analytics • Mobile Recording • Data Integration

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Records Management
Voice Logging/Recorders